ITIL® 4 Foundation

₹ 100 /-

• Globally Recognized IT Service Management Certification

• Based on the Latest ITIL® 4 Framework

• Industry Standard for IT Service Management

• Ideal for IT Professionals and Service Management Teams

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The ITIL® 4 Foundation certification provides a comprehensive introduction to IT service management (ITSM) and the ITIL framework used by organizations worldwide to deliver high-quality IT services.
The certification focuses on modern service management practices, including service value systems, service management principles, and continual improvement, helping organizations align IT services with business needs.

What This Certification Covers

ITIL® 4 Foundation introduces candidates to the ITIL Service Value System (SVS) and the Four Dimensions of Service Management, which help organizations create value through IT-enabled services.
The certification also covers ITIL guiding principles, service value chain, key ITIL practices, and service management concepts that support efficient service delivery and continuous improvement.

Key Skills You Will Gain

  • Understanding ITIL service management concepts
  • Applying ITIL guiding principles in service management
  • Understanding the ITIL Service Value System (SVS)
  • Managing IT services using best practice frameworks
  • Supporting continual service improvement processes
Detail Information
Certification Name
ITIL® 4 Foundation
Exam Code
ITIL 4 Foundation
Number of Questions
40
Exam Duration
60 Minutes
Passing Score
65% (26 out of 40)
Certification Provider
PeopleCert
Exam Language
English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, Spanish, German, French, Italian, Portuguese (Brazil), Arabic, Polish

This certification is ideal for IT professionals, service managers, support staff, and individuals involved in IT service management.

There are no formal prerequisites. Anyone interested in IT service management can take the certification.

The exam consists of 40 multiple-choice questions.

Candidates have 85 minutes to complete the exam.

Candidates must score 65% (26 correct answers out of 40) to pass.

CyberTech Infosolutions provides official exam vouchers, certification guidance, and assistance with exam scheduling, helping candidates complete their certification efficiently.
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